Support

How can I use COACH ME?

You ask your question and within a few minutes you'll receive an answer back on your mobile phone. In order to ask questions you need to buy credits, which can be bought via in-app purchase system.


Can everyone use COACH ME?

COACH ME is available to all mobile phone users, who has access to Google Play's and Apple's services. So you can use it on any Android or iPhone.


How much does COACH ME cost?

COACH ME is free to use. You can observe questions and answers other users have received and even ask a free question. If you would like to continue receiving coaching advice, you will have to pay for answers, as the pricing listed in the purchasing menu.


What questions can I ask?

You can ask COACH ME anything, which is related to sports, fitness or healthy lifestyle. You can receive advice on the best ways to train and you can just snap a picture of you or a sport facility where you are and receive killer training advice in seconds Have a look at our home page for a more comprehensive list of things that we can answer.


How do I give feedback?

You can email us at appsupport@crowdmobile.com. Please feel free to leave us comments, suggestions or just general feedback about what you think of.


I've asked a question but haven't received an answer?

If for any reason COACH ME has received your question but you haven't received a reply within an hour it's possible that your text message has been delayed or lost in our network. Try sending it again, or email us at appsupport@crowdmobile.com and give details of the question asked, including your mobile phone number, time and date and network operator.


How does COACH ME work?

COACH ME works thanks to a number of intelligent human researchers and a very sophisticated software application with a huge database.


Will COACH ME service change?

COACH ME reserves the right to review and make changes to its policies, service and charges without notice. Please ensure that you read the Terms and Conditions and FAQ page which will display the latest information.